Sign in and reset your password

You sign in to the shift diary with your email and password, at your organisation’s own address (e.g. yourco.operex.eu). Your account is created by your employer via an invitation — there is no public sign-up.

Sign in

1. Open your organisation’s sign-in page.
2. Enter your Email and Password.
3. Click Sign in.

The account comes from your employer

“Your account is created by your employer via invite — there is no public sign-up.” If you do not have an account yet, your employer sends an invitation; you set your name and password via the link.

Forgot password

1. On the sign-in page, click the Forgot password? link.
2. Enter your email address and click Send reset link. “If an account exists for the address, we’ve sent a password reset link. Check your inbox.”
3. Via the link in the email, on the Set a new password page, enter the new password twice and save.
4. Return to sign in and log in with the new password.

Common problems

What you see	Why	What to do
“Invalid sign-in details.”	Wrong email or password — or you are signing in at another organisation’s address.	Check you are on your own organisation’s sign-in page, and the password; reset it if needed.
The reset email did not arrive	Spam folder, a mistyped address, or no account for that address.	Check the spam folder; for security the system says the same thing even if there is no account.
The reset link does not work	The link expired or was already used.	Request a new one from the Forgot password? page.
I have no account	Access comes from an invitation.	Ask your employer for the invite.
I have to sign in again after a while	A sign-in lasts as long as your organisation has set (8 hours by default, at most 13 — the sign-in page shows it); after that it expires for security. The administrator sets it on the Control panel → Sign-in security tab.	Sign in again. On a shared computer, always sign out at the end of your shift.

Related

Account settings: name, password and languageAfter signing in, manage your name, password and language here.

Invite a colleagueAs an admin: how a new colleague gets an account.