Sign in and reset your password
You sign in to the shift diary with your email and password, at your organisation’s own address (e.g.
yourco.operex.eu). Your account is created by your employer via an invitation — there is no public
sign-up.
Sign in
Section titled “Sign in”- Open your organisation’s sign-in page.
- Enter your Email and Password.
- On your own device you can turn on Keep me signed in.
- Click Sign in.
Forgot password
Section titled “Forgot password”- On the sign-in page, click the Forgot password? link.
- Enter your email address and click Send reset link. “If an account exists for the address, we’ve sent a password reset link. Check your inbox.”
- Via the link in the email, on the Set a new password page, enter the new password twice and save.
- Return to sign in and log in with the new password.
Common problems
Section titled “Common problems”| What you see | Why | What to do |
|---|---|---|
| “Invalid sign-in details.” | Wrong email or password — or you are signing in at another organisation’s address. | Check you are on your own organisation’s sign-in page, and the password; reset it if needed. |
| The reset email did not arrive | Spam folder, a mistyped address, or no account for that address. | Check the spam folder; for security the system says the same thing even if there is no account. |
| The reset link does not work | The link expired or was already used. | Request a new one from the Forgot password? page. |
| I have no account | Access comes from an invitation. | Ask your employer for the invite. |
Related
Section titled “Related”Account settings: name, password and languageAfter signing in, manage your name, password and language here.
Invite a colleagueAs an admin: how a new colleague gets an account.