Soft Skills

Self-awareness and personality

• DISC — the four behavioural styles
• Insights — the four colour energies
• MBTI self-test — your 4-letter type
• MBTI — Myers–Briggs type indicator
• Self-awareness and the Johari Window
• Which self-awareness model, when?

Personal effectiveness

• Circle of Influence (Covey)
• Eisenhower matrix (urgent–important)
• Energy management, not time
• Time management

Communication

• Assertive communication
• Effective meetings

Team and project leadership

• BELBIN team roles
• Leading successful project teams